Tirzah Trips
Cancellation Policy
Pricing Exclusion and Inclusion
The tour price is in U.S. dollars, based on double occupancy and includes the services specified in the daily itineraries, including meals, accommodations, admission fees and guided activities as stated. A single supplement is paid by participants who request single accommodations, which are subject to availability.
Prices do not include any item not specifically listed or in the itinerary, including but not limited to, air and other transportation to and from trip start and termination points; services and meals not listed in the itinerary; all expenses during leisure time including admission fees, meals, and beverages; passports or other travel documents; travel insurance or travel protection (i.e., medical insurance, emergency evacuation and similar services); airport arrival/departure fees or country taxes; personal expenses; gratuities; alcohol; and all items of a personal nature.
Unless otherwise specified, prices do not include any local taxes or use-fees, including foreign departure, security, port charges, park fees, customs, immigration, agricultural, passenger-facility charges or international transportation tax.
A booking is not final or confirmed until you receive a confirmation from us by email. Early bookings are recommended because our group size and departure dates are limited.
Refunds if You Need to Cancel
To cancel your booking, you must email your complete booking details and purpose of cancellation to info@tirzah.org.
Cancellation fees will be applied per person according to the schedule set forth in this section, based on the date we receive your written notification, not when you send the email.
Unless otherwise noted for specific departures, cancellation fees are based on the following schedule:
Before 120 days to departure: $500 USD refunded
Within 119 prior to departure: Fees paid are not refundable
Departure date is the date the trip begins regardless of the date that you depart from your location of origin. No refunds will be provided for unused portions of a trip once the trip begins, including you leaving a trip for any reason or having to be removed from a trip. The trip price is a package cost and refunds are not available for services not used.
In some cases, if a replacement traveler is secured, you will get a refund less $500 USD and less any fees that were incurred to make the transaction. However, participants may choose to keep their deposit in an Tirzah Trips holding account less the administration fee of $500. This option will be evaluated on a case-by-case basis and may not be applicable to your trip.
There are no exceptions to this cancellation and refund policy, including for reasons related to weather, terrorism, civil strife, pandemics, personal, family or medical emergencies, or any other circumstances beyond our control. For this and other reasons, we encourage you to purchase trip cancellation and interruption insurance and travel protection (i.e., travel medical insurance and emergency evacuation services).
Tirzah International is not responsible for expenses incurred by participants in preparing for a trip (eg. nonrefundable advance purchase air tickets, equipment, etc.) or for any additional arrangements pre- or post-departure date. The term applies whether the tour is altered, modified, or cancelled by us or by you for any reason. Because the tour may be cancelled when a minimum number of participants have not signed up, we recommend that you wait until we have confirmed with you approximately 3 months prior to the tour that we have a sufficient number of participants.
Cancellations, Changes, and Postponements by Tirzah International (TI)
TI reserves the right to refuse, block or cancel a booking at any time, for any reason, at its sole discretion. When your booking is canceled, then you agree that a full refund of trip payments made to us will constitute full settlement of any claims you may have against TI or our suppliers, partners, or travel intermediaries. When a tour is cancelled for foreseeable reasons, then you agree that a full refund of trip payments made to us will constitute full settlement of any claims you may have against TI or our suppliers.
In the rare event that TI is forced to postpone a trip for any unforeseen circumstance beyond the reasonable control of TI such as, but not limited to, acts of nature, war, labor strikes, pandemics, earthquake, flooding, etc., TI will bank 100% of your paid fees as a credit to use for another trip.
You will have the option to travel on your rescheduled trip date or transfer 100% of your booking amount to travel on another TI departure. In some but not all cases and depending on how close to your departure TI may have to reduce credit due to advanced payment to suppliers. We will use reasonable efforts to recover advanced payment and refund the balance when possible. However, TI does not guarantee recovery of any or all of the advance payments made, and the use of reasonable efforts to recover these payments will not include the institution of legal proceedings in foreign jurisdictions.
TI reserves the right to cancel any workshop/trip at any time for any reason, including if there are too few participants, or if the quality of the trip or the safety of travelers is judged by TI in our sole discretion to be compromised. In such cases, a refund of payment received by TI shall constitute full and final settlement. TI is not responsible for any loss incurred on account of non-refundable or non-transferable air OR travel tickets.
Please note all refunds take a minimum of 14 days to process.
Travel insurance is required. Please make sure you can make it and have read the TI descriptions thoroughly before you register.
Updating Terms and Conditions
TI reserves the right to update and/or alter these terms and conditions at any time. It is your responsibility to be familiar with these terms and conditions.